Return Fee
Furniture & Rug Returns
We hope you are thrilled with your purchase. Furniture and rugs are shipped directly from the manufacturer. Please allow 4-6 weeks for delivery. If you're not completely satisfied with your purchase, we’ll gladly offer you an exchange or refund for undamaged items. You must contact us within 7 days of your delivery to arrange a return. The item must be returned within 30 days from receipt of product. A restocking fee will apply to furniture and rugs at 15% of the purchase price. Shipping and handling fees are non-refundable. Return shipping and return pick up fees are the customer’s responsibility and nonrefundable. Furniture and rugs are not available outside the 48 contiguous states. We are here to help, please call our Customer Service representatives at 1-800-289-8508 or email us, custserv@TheCompanyStore.com.
We hope you are thrilled with your purchase. Furniture and rugs are shipped directly from the manufacturer. Please allow 4-6 weeks for delivery. If you're not completely satisfied with your purchase, we’ll gladly offer you an exchange or refund for undamaged items. You must contact us within 7 days of your delivery to arrange a return. The item must be returned within 30 days from receipt of product. A restocking fee will apply to furniture and rugs at 15% of the purchase price. Shipping and handling fees are non-refundable. Return shipping and return pick up fees are the customer’s responsibility and nonrefundable. Furniture and rugs are not available outside the 48 contiguous states. We are here to help, please call our Customer Service representatives at 1-800-289-8508 or email us, custserv@TheCompanyStore.com.
